いつまでも課金ができない

kozeniatume

1年近くずっと課金ができません、フォーラムに書き込んでもメールを送ってもSteamのコミュニティに書き込んでも同じ答えしか返ってきません
Steamのウォレットに事前に入金するという方法も試してみましたがゲーム内で課金は出来ませんでした

皆さんはどうですか？

Igor

i didnt see anyone else having this issue

Barbie

Dear @kozeniatume , sorry for the bad experience.
Could you please provide more specific information about the issue you are encountering?
If convenient, please provide a relevant video or picture.
This will help us understand your issue better and provide more accurate assistance.

kozeniatume

Barbie

この通りもう一年近く課金が出来ません。オーバーレイの設定など必要な設定はおこなっています。周囲の友人達は問題なく課金が出来ますし、ゲームを始めた当初は私も課金が出来ていました

要請キャッチャーがしたいです…

Carrot

Hey there,

Regarding the issue you are currently experiencing with completing payment on the Steam store, you can try the following steps:

Open Steam settings and in the "In-Game" interface, enable "Steam Overlay while in-game".
Right-click on "Party Animals" in your Steam library, click on "Properties", and enable "Steam Overlay while in-game".

In case of persisting issues, you can try the following steps:

Cache files may cause errors, so we recommend clearing the cache and restarting Steam. To clear the Steam cache, select "Steam" in the top left corner of the Steam client, then choose "Settings." In the settings panel, select the "Downloads" tab, and at the bottom, find the option to "Clear Download Cache."
Check your network connection to ensure it is functioning properly without any obstacles or restrictions.
Make sure you are using the latest version of the Steam client. To update Steam, select "Steam" in the top left corner of the Steam client, then choose "Check for Steam Client Updates."

Thank you for supporting Party Animals!

kozeniatume

Carrot
それらは過去に試しましたが今も変わっていません

Carrot

Thank you for your feedback! We appreciate you bringing this to our attention. We will record your issue and submit it to the dev team to investigate further. If there are any updates, we’ll be sure to keep you informed.

kozeniatume

Carrot
ありがとうございます。私はこのゲームが大好きです応援しています

Underbite

kozeniatume いつもご応援頂き、誠にありがとうございます。また何か問題がございましたら、遠慮なくこちらにご連絡頂けると幸いです。

Carrot

Hey there,

Sorry for the inconvenience. We will need the game logs that have recorded the problem to analyze the issue further.

Please follow the steps below to get the log:

Quit game.
Right click "Party Animals", then click "Properties". Type "-log" in the "Launch Options", and close the Properties window.
Restart the game. Then in Steam Library, right click "Party Animals ", then "Manage", then "browse local files". In the pop-up windows, you will see log files named "2025-xx-xx_xxxxxxxxx-Laptop Name". Each game session will generate one log.
Try to reproduce the issue and remember the time when you encounter it. Then quit the game, and ZIP all the log files.

Please visit our website https://support.partyanimals.com/login, create a ticket with a topic describing the issue, provide the time you encounter it (including your time zone), then attach the zip file to the ticket and click send.

If there's a video or screenshot, please also attach them.

Additionally, could you please provide your account ID? This will help us look into the issue more efficiently.

We will get back to you as soon as we find out what's going wrong.

Note: “-log” will degrade the game performance, please remove it after fetching the logs.

Thank you for supporting Party Animals!