Hey there,
Thanks for contacting us.
Could you please visit our website https://support.partyanimals.com/login to create a ticket and provide the screenshots of your Twitch subscription order for further verification?
You can find your subscription history by clicking your profile icon in the top-right corner -> Subscriptions -> Expired Subscriptions.
To view the order details, go to your profile icon in the top-right corner -> Wallet -> Payment History.
Thank you for supporting Party Animals!
Kaiju27