Darkness in water on "Ice Breaker" map

Kirron

For some reason, a dark place appeared on my "Ice Breaker" map. It apparently ended up on the texture of the water or idk

Im use PC
The bug occurred only once, in Quick Match
The bug lasted the entire game

DoubleDash

Weird, that has never happened to me before.

Kirron

Note: This happened again, in the same place and same map

Underbite

Hello,

Please try the following steps for a clean installation:

Go to the NVIDIA graphics card driver.
Click on the "Driver" section on the main interface, and the program will automatically detect the latest version of the graphics card driver. If you already have the latest version, click on "Reinstall."
Click on "Download."
After the download is complete, select the "Custom Install" button.
When the installation options window appears, check the box for "Perform a clean installation" and click the "Install" button.
After the installation is complete, click on "Close."

Best,
Party Animals Support Team

Kirron

Underbite
Hello! Unfortunately, this method did not help me and I still see this dark triangle in the same place

traisroberts12

Kirron Send a clip of it so we can see if it's an edited photo or an actual glitch.

Underbite

Kirron
Hey there,

We kindly request the following information: game logs that have recorded the problem and relevant screen recordings.

Please follow the steps below to get the log:

Quit game.
Right click "Party Animals", then click "Properties". Type "-log" in the "Launch Options", and close the Properties window.
Restart the game. Then in Steam Library, right click "Party Animals ", then "Manage", then "browse local files". In the pop-up windows, you will see log files named "2023-09-xx_xxxxxxxxx-Laptop Name". Each game session will generate one log.
Try to reproduce the issue and remember the time when you encounter it. Then quit the game, and ZIP all the log files.

Please go to our website https://support.partyanimals.com/login , and create a ticket with a topic describing the issue, and the time you encounter it (including your time zone). Then attach the zip file to the ticket and click send. If the file is bigger than 50MB, it'll fail to attach, you could zip it and then send it to our support Email: contact@recreate.games, and describe the issue there.
Note: “-log” will degrade the game performance, please remove it after fetching the logs.

We will get back to you as soon as we find out what's going wrong.

Thanks for your patience and support!
Best,
Party Animals Support Team

Kirron

traisroberts12
*I do this in Custom Match because no one selects this map in Quick Match

traisroberts12

Kirron Ok, just checking

Kirron

I sent the files by email, waiting for the result

Kirron

I waited for a result and it turned out that it was enough to check the integrity of the game files on Steam. Now this triangle is gone, thanks to the support for help!