Hey @ADigitalDog ,
Any purchases made before 12:00 PM UTC on September 20th, 2023 will receive the pre-order bonus.
If your purchase was made before this time, please visit our website https://support.partyanimals.com/login, and provide the following information to help us verify if you have received your pre-order rewards:
- Your 17-digit Steam ID
(Please refer to this document for assistance: Steam Support :: FAQS)
- At the top of the Steam page, find 'Help' > 'Steam Support' > 'Party Animals' > 'View Receipt,' and take a screenshot of the current page.
- Click 'I would like to view or print the receipt for this purchase,' and take a screenshot of the current page.
(Both screenshots should include the invoice Transaction number, Date issued, and your Steam username in the top-right corner of Steam).
We'll investigate it asap once we receive your ticket.
Thanks for your patience and support!
ADigitalDog