Dear MrAnimal,
To assist us in investigating the issue further, could you please provide us with the following information:
- The exact time and date you encountered the issue, including your time zone.
- Your in-game ID.
- The relevant video.
- The game logs that have recorded the problem.
Please follow the steps below to get the log:
- Quit game.
- Right click "Party Animals", then click "Properties". Type "-log" in the "Launch Options", and close the Properties window.
- Restart the game. Then in Steam Library, right click "Party Animals ", then "Manage", then "browse local files". In the pop-up windows, you will see log files named "2024-xx-xx_xxxxxxxxx-Laptop Name". Each game session will generate one log.
- Try to reproduce the issue and remember the time when you encounter it. Then quit the game, and ZIP all the log files.
Then, please visit our website to create a ticket https://support.partyanimals.com/login with a topic describing the issue. Kindly include the required information mentioned when submitting the ticket.
Thanks for your patience and support!