Hello there,
Sorry for the bad experience.
Could you please try switching to a different network connection to see if that improves the situation?
For example, you could switch from your current Wi-Fi or wired network to a mobile hotspot, or from a mobile hotspot to a Wi-Fi or wired network. Alternatively, you could try using a different wired or wireless network if available.
If the issue persists, please visit our website https://support.partyanimals.com/login , and create a ticket with a topic describing the issue. In the ticket, kindly provide the following details:
- The exact time and date you encountered the issue, including your time zone.
- Your in-game ID.
- The game logs that have recorded the problem.
Please follow the steps below to get the log:
- Quit game.
- Right click "Party Animals", then click "Properties". Type "-log" in the "Launch Options", and close the Properties window.
- Restart the game. Then in Steam Library, right click "Party Animals ", then "Manage", then "browse local files". In the pop-up windows, you will see log files named "2024-xx-xx_xxxxxxxxx-Laptop Name". Each game session will generate one log.
- Try to reproduce the issue and remember the time when you encounter it. Then quit the game, and ZIP all the log files.
Thanks for your patience and support!
Best,
Party Animals Support Team
Alexgpg