Hey there,
Thank you for reporting the issue to us.
To better identify the issue, could you please tell us more and let us know of the following:
- Does the issue occur randomly or reproducibly?
- Which mode did the issue occur in? Was it Quick Match, Custom Game, or both?
- The exact time and date you encountered the issue, including your time zone.
- The game logs that have recorded the problem.
Please follow the steps below to get the log:
- Quit game.
- Right click "Party Animals", then click "Properties". Type "-log" in the "Launch Options", and close the Properties window.
- Restart the game. Then in Steam Library, right click "Party Animals ", then "Manage", then "browse local files". In the pop-up windows, you will see log files named "2023-09-xx_xxxxxxxxx-Laptop Name". Each game session will generate one log.
- Try to reproduce the issue and remember the time when you encounter it. Then quit the game, and ZIP all the log files.
Then, please visit our website to create a ticket https://support.partyanimals.com/login with a topic describing the issue. Kindly include the required information mentioned when submitting the ticket.
Thanks for your patience and support!
Best,
Party Animals Support Team
Jackie553145