Error 50000 during "match found" phase

Zarezy

I'm playing with my gf and my friend. My gf is on the same network. Both of us are getting error 50000 during "match found" phase. It happens 1 out of 5 games. It suggest me to reconnect and I always try but never succeeded. My other friend don't have this issue and saying that the match is in fact full. SO there is not empty slot to reconnect to.

I was monitoring the network and it's as stable as it can be. All other online games work fine.

Zarezy

Just got the same error trying to play alone. Again during "match found" phase. Getting punished for not able to join the game is ridiculous. I'm not leaving during the match, why am I getting 2 mins bans?

Macchi

Zarezy
Hey there,

Sorry for the inconvenience.

Normally 50000 error means that the network connection is not stable during a certain period. But according to the ping screenshot you provided, it seems the connection is ok.

We will need your log to further analyze the issue. Please follow the steps below to get the log:

Quit game.
Right click "Party Animals", then click "Properties". Type "-log" in the "Launch Options", and close the Properties window.
Restart the game. Then in Steam Library, right click "Party Animals ", then "Manage", then "browse local files". In the pop-up windows, you will see log files named "2023-xx-xx_xxxxxxxxx-Laptop Name". Each game session will generate one log.
Try to reproduce the issue and remember the time when you encounter it. Then quit the game, and ZIP all the log files.

Please go to our website https://support.partyanimals.com/login, and create a ticket with a topic describing the issue, and the time you encounter it. Then attach the zip file to the ticket and click send.

We will get back to you as soon as we find out what's going wrong.

Thank you for supporting Party Animals!

komikoza

EU server. This happens once in like 3-4 games. Started with the update, I think.

My only advice is to never re-connect when it suggests, because it will 100% fail anyway and then give you a 2min ban from Quick MM.

Zarezy

komikoza Unfortunately only host is not punished. Other party members are still getting 2 mins.

Zarezy

Macchi https://support.partyanimals.com/tickets/my-tickets/3881566