Hey there,
Sorry for the bad experience.
Please visit our website https://support.partyanimals.com/login to create a ticket. In the ticket, kindly provide the following details:
- Did any specific error codes appear during the crash? Was it a Unity crash involving a Nemo avatar, or did you receive an "unresponsive" message? (If it was something else, please provide detailed information.)
- The exact date and time you most recently encountered the issue, including your local time zone.
- The relevant screenshot/video.
- Your in-game ID.
If you experienced a Unity crash with a Nemo avatar, please provide the crash logs to help us better identify the issue (Player and Player-prev files).
After the crash occurs, please press Win + R and run the following command (Don't restart your game before you do this unless it keeps crashing):
%APPDATA%..\LocalLow\RecreateGames\PartyAnimals
Next, run the following command to locate the "Crashes" folder and compress it into a ZIP file:
%APPDATA%..\Local\Temp\RecreateGames\PartyAnimals
Thanks for your patience and support!
MucusPudding