Hey there,
Sorry for the bad experience.
Please visit our website https://support.partyanimals.com/login to create a ticket. In the ticket, kindly provide the following details:
- Which mode did the issue occur in? Was it Quick Match, Smash, Nemo Kart, Space Crisis, or did it happen across all modes?
- The specific server node you were connected to when the issue occurred.
- Your current location, including the country, city, or region.
- The type of network you use, such as wired or wireless (Wi-Fi).
- The name of your Internet service provider and the brand of your router.
- Have you changed to a different internet service provider, router device, or computer/device recently?
- Whether your network environment has always been this way or if it was previously stable.
- Apart from Party Animals, what other online games do you regularly play? Have you encountered similar issues in those games as well?
Thank you for supporting Party Animals!
stjaarnaa