Hey there,
Sorry for the bad experience.
If the issue occurs again, please visit our website https://support.partyanimals.com/login to create a ticket, and provide us with the following information:
- Which modes and maps did the issue occur in? Was it Quick Match, Smash, Nemo Kart, or Space Crisis, or did it happen across all modes?
- Does the issue occur randomly or reproducibly?
- Are there any specific error codes displayed when the issue happens?
- The exact time and date you encountered the issue, including your time zone.
- The relevant video/screenshot.
Thanks for your patience and support!
Monke123