My game crashes on when entering crisis mode and I have tried putting it on safe mode and deleting the cache also tried deleting my saved data base and redownloading it from cloud but nothing is working and still crashes!! I contacted PS customer service and they basically told me they don’t know what else I need to do! I also contacted recreate support and party animals support but nothing from them either!
my game crashes on crisis mode on PS5
Have had others say this happened to them and they tried restoring licenses and clearing saved data but they havent updated the posts so not sure what has happened. They were able to get into regular games but not crisis.
I'm having so much fun over here on crisis, bummer that you can't be apart of it muffin
Hopefully they figure it out soon for you.
Immortaldeuce Thank you for sharing! Glad at least one of us is having fun
Muffin1371 Hey Muffin,
Thank you for reaching out to us. We’re sorry to hear that you’re still experiencing crashes when entering Crisis Mode.
To ensure you are running the latest version of the game, please check for any available updates and install the latest patch. Additionally, could you provide us with the ticket number of your previous support request? This will help us track your case and assist you more efficiently.
We appreciate your patience and look forward to your response.
Carrot yes I did check for the update and I have the latest version of the game, 4-5 days ago I was able to play the lab in crisis mode but the crashing has started since 2 nights ago. My ticket number is id:5ZOB3NPHYG.
Hello dear player,
Would you mind upgrading your game again and seeing if this issue still occurs?
Thank you for your patience and support!
Muffin1371