Hey there,
Please follow the steps below to fix it:
- Open “Geforce Experience”
- On the main page, click the “DRIVERS” tab. The program will automatically detect the latest version. If you already have the latest version, click on "Reinstall driver”
- Click on “Download”
- Once the download is completed, select the "Custom Installation” button
- In the pop-up window, check the box for "Perform a clean installation”, then click the "Install" button
- Click on “Close” after the installation
Besides, please also try reinstalling the game and see if the issue persists.
Thanks for your patience and support.
animalitos