Cats vs Dogs event skin missing

Drewboio

so I just came back to the game in over a month and a half only to find out I never got my dark Levi skin from hitting max level??? was it not automatically given to everyone who earned it?? I have all the other rewards like the red versions of all the skins in the event but I guess I never got the dark Levi final skin

PurpleNote

It is because you didnt sign in the game while the reward was ingame

Carrot

Greetings,

Thank you for reaching out! We’re sorry to hear you didn’t receive Levi skin. Please submit a support ticket with the following details:

Your game ID
A description of the missing skin issue.
Any relevant screenshots or details.

You can submit a support ticket via game or help center, and we’ll look into it as soon as possible.

Thanks for your patience!