Hey there,
Thank you for your feedback.
We need further information to confirm that you’re qualified for the 2020 DEMO player gift pack.
Please provide your Steam ID as well as a screenshot showing the playtime and activated date of Party Animals Demo in your Steam account.
The first time you took part in the 2020 Demo would also be recorded in Party Animals, no matter there's the demo in your library or not.
To find your 17-digit Steam ID, please refer to this FAQ: https://support.partyanimals.com/article?id=321
To find Party Animals playtime and purchase history on Steam:
- Go to the top menu bar and find “Help” > “Steam Support”.
- Search or click enter “Party Animals” and enter the page showing the account, game playtime, and activated date.
- Save a screenshot of the current page(requires your Steam username in the top-right corner of Steam).
Please attach your Steam ID and the screenshot proof to the ticket. We will get back to you once we’ve confirmed that you’re qualified for the 2020 DEMO player gift pack.
Thank you for supporting Party Animals!
Best,
Party Animals Support Team