Bought the game a few days before launch and pre-ordered it. Steam sent the receipt but didn't seem to take payment until a bit later, so I dunno if something messed up, but I'm still missing my pre-order bonus. Have even tried reinstalling and verifying my files on Steam 😢
The Support Staff have been giving me mixed messages and have gone quiet for a few days now. I've been pretty patient and given all the information they required, but it hasn't really filled me with confidence about ever making a purchase in this game in future... 😕