Not joining Uno game in time leads to black screen? (Winter Cabin)

TinyTeaCup

So, I was about to join an Uno game I was loading to sit on a stool, but they started it too soon and my screen went black. I solved it by sitting on another stool though. Do you know what happened?

Barbie

Hey there,

Sorry for the inconvenience.
We'll need more information to investigate the issue further, please visit our website https://support.partyanimals.com/login, and create a ticket with a topic describing the issue. In the ticket, kindly provide the following details:

Your in-game ID.
The exact time and date you encountered the issue, including your time zone.
The relevant video.

If you are playing our game on Steam, please also provide us with the game logs that have recorded the problem.
Please follow the steps below to get the log:

Quit game.
Right click "Party Animals", then click "Properties". Type "-log" in the "Launch Options", and close the Properties window.
Restart the game. Then in Steam Library, right click "Party Animals ", then "Manage", then "browse local files". In the pop-up windows, you will see log files named "2023-09-xx_xxxxxxxxx-Laptop Name". Each game session will generate one log.
Try to reproduce the issue and remember the time when you encounter it. Then quit the game, and ZIP all the log files.

Thank you for supporting Party Animals!

TinyTeaCup

I was playing Party Animals and it happened again! But now I can't get rid of it, I even tried to get into the menu and out, but it didn't work. Now I can't play Uno or sit at the table.