Dear player,
Sorry for the inconvenience.
Regarding the issue you reported, it is an extremely rare issue related to the graphics card driver.
We are actively communicating with AMD and trying to identify the root cause of the problem and find a solution. Due to the specific nature of this issue, both AMD and we are currently unable to determine when the problem will be completely resolved. We sincerely apologize for any inconvenience this may have caused you.
Based on feedback from other users, some have resolved this issue by downgrading their current graphics card driver (as there may be conflicts between the latest driver and your computer's graphics card).
We sincerely hope that this can also help you resolve the issue.
If there are any updates regarding this issue, we will inform you promptly.
Thank you for your patience and support!
Best,
Party Animals Support Team