Kittenpower It started like 20 mins ago. At first the game crashed twice when I was in the locker chosing an outfit for the chosen game. It crashed when I was going through the same character. And now it crashed when I was just joining the game. Does anyone else have this problem?
Barbie Sorry for the inconvenience. Could you please tell us have you updated the game to version 1.2.4.0? If so, but the issue remains, please provide a relevant video and your Xbox model. Thanks for your patience and support! Kittenpower
Kittenpower Okay, now I can’t play at all. It crashes all the time. And I even tried restarting the console 🙁
Kittenpower Barbie 2 hours later I found out the problem was on my side as another game suddenly started crashing too. So sorry for bothering you and thanks for the quick response ❤️
Bacon Hello, May we ask if the crashing problem still exists at this time? If so, we would like you to answer the following questions to help us pinpoint the possible problem When you go to the Skin Locker or the character selection screen before the game starts, does the crash occur when you select a character that has a Ghost skin? If not, please let us know which character you have selected and which skin it is using when the crash occurs. We look forward to your feedback.
Kittenpower Bacon I haven’t had this problem after my last comment. Not sure about now, last time I played about 13 hours ago and it was okay. BUT yes, the crash was happening on the Ghost skin!
Kittenpower Kittenpower Like I wasn’t even choosing it, I was just going through my collection to choose another animal, but was getting stuck on the Ghost one. Also the skin of the Ghost wasn’t showing, so it was just an empty space in my place.
Barbie Hello Kittenpower, Please update your game to the latest version (1.3.0.0) and retest. If the issue persists, feel free to contact us again anytime. Thank you for your patience and support! Kittenpower