Hey there,
Thank you for reporting the issue to us.
We'll need more information to investigate the issue further.
If you encounter it again, please visit our website https://support.partyanimals.com/login to create a ticket. In the ticket, kindly provide the following details:
- The exact time and date you encountered it, as well as your time zone.
- Your in-game ID.
- The relevant screenshot/video.
- The game logs that have recorded the problem.
Please follow the steps below to get the log:
- Press "ESC" in the game to open the menu, then navigate to "Settings" -> "General", scroll down to find "Enable Log" and enable it.
- Once enabled, the system will immediately generate log files in the game’s root directory, named in the format "2025-xx-xx_xxxxxxxxx-Laptop Name". You can locate these files by right-clicking "Party Animals" in your Steam Library, selecting "Manage," and then "Browse Local Files"
- Try to reproduce the issue and remember the exact time and date when you encounter it. Then quit the game, and ZIP all the log files.
Thanks for your patience and support!
FataliyX21